Robust governance structures
With robust governance structures in place, our management teams and boards can guide organisations to operate legally, ethically, and sustainably. This approach not only drives success but also ensures that all stakeholders, including shareholders, staff, clients, and customers benefit from our organisation’s achievements.
Ultimately, effective governance contributes to the advancement of society as a whole, making it an essential element for any thriving organisation.
Our vision, mission & valuesDiversity on the board at Vega IT
We're proud to be home to over 900 talented individuals, where inclusivity and empowerment form the foundation of our vibrant culture. With more than 350 extraordinary women making up 30+% of our workforce, we not only celebrate their contributions across all levels but also exceed the industry average in the IT landscape.
Our commitment to gender diversity is evident, with more than 250+ women excelling in IT roles, including client engagement and technical positions, representing almost 30% of our workforce. An impressive 58% of our female employees thrive in critical technical roles, showcasing our dedication to empowering women in technology and fostering leadership.
Our leadership team reflects this commitment, with 6 women serving as partners, making up 20% of our partner group. Additionally, we have many females lead as Team Leads, and 3 hold influential C-level positions, representing our support for women’s advancement within our organisation.
Planting seeds for a future where success is shared and multiplied
Inspire, support and achieve together. We believe in recognizing and rewarding the invaluable contributions of our employees. That’s why we offer a unique opportunity for dedicated team members to become shareholders and partners in our journey towards achieving great success.
Shareholders have access to a range of exceptional rights and benefits. First and foremost, is entitlement to Dividend Rights, allowing them to reap the rewards of collective hard work through dividends declared by our board of directors, sharing in the company’s profits. Additionally, receiving benefit from Information Access, which ensures being informed with transparency about our operations through crucial documents like financial statements, annual reports and various other disclosures.
Playing a pivotal role in Corporate Governance. Shareholders have the opportunity to attend annual general meetings, voting on key issues, and voicing opinions on the company’s strategic direction. This means that their insights directly influence our path forward, making them an essential part of the decision-making process.
Vega IT is where your contributions lead to shared success and a promising future.
Our journey through corporate performance metrics
Extraordinary achievements. Impressive momentum. With a commitment to driving outstanding corporate performance, our results speak volumes about our success. We are excited to announce a projected 14% revenue growth for 2024, building on an impressive 8% increase in 2023 and a remarkable 50% surge in 2022. With an average annual revenue of EUR 250,000 per client, we emphasise high-value partnerships that lead to exceptional results.
Diverse clientele. Expansive network. Global reach. Our client base is as diverse as it is expansive, with a strong presence in key regions including the UK (36%), Netherlands (14%), Germany (10%), US (7%), and Belgium (6%). This broad geographic reach enhances our resilience and enables us to offer bespoke solutions tailored to our clients’ unique needs.
Trusted partnerships. Commitment to quality. Client satisfaction lies at the heart of everything we do. Our success is reflected in our outstanding retention rate of over 85% and an outstanding Net Promoter Score (NPS) of 79% for 2024 - up from 70% in 2023 and 52% in 2021. These figures underscore our unwavering commitment to excellence and the trust our clients place in us.
What we doLeadership dynamics and management framework
Collaborative network. Structured for success. Our leadership team, composed of nine visionary individuals, is dedicated to driving our mission forward and fostering a culture of collaboration, growth and success. Supported with a strong alliance of around 30 talented partners, we leverage diverse perspectives to push boundaries, win big and achieve remarkable results.
Our global footprint extends to strategic locations, including our foreign offices in the UK, MENAT, and the US. This international presence allows us to tap into a wealth of expertise and resources, ensuring that we maintain our positions as leaders in our sector. Additionally, our delivery centres in Serbia and Montenegro serve as hubs of innovation, creativity and efficiency. Empowering us to deliver exceptional solutions tailored to our clients' needs.
Together with our partners and a unified vision, we are committed to driving innovation and excellence across all territories.
Redefining the workplace experience with a flat organisational structure
Embracing a horizontal approach right from the outset, we minimised management layers to promote direct communication among team members and executives. In our environment, every individual plays a vital role, taking responsibility for their work while expressing their creativity and expertise freely.
Our commitment to a flat structure eliminates traditional hierarchy, allowing team members to make impactful decisions on projects and company culture. Back when Vega IT had reached 200 employees, we successfully integrated a "matrix" system to enable dynamic roles while preserving accountability and respect. This model acknowledges contributions based on merit rather than title.
Diversity in roles is a hallmark of our organisation. From Engineers to Project Managers and Customer Success Managers and beyond, each position is crafted to encourage growth and exploration, allowing team members to gain varied experiences beyond conventional promotions.
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Thriving in an environment where your development truly matters
Investing in your growth. In our vibrant organisation, the Development Leads plays a crucial role in nurturing and supporting our colleagues' career journey, guiding you from your first day until your last day with us. Unlike Team Leads or Project Managers who focus on specific projects, Development Leads are dedicated to you, regardless of the project you're working on or the technologies you use.
The Development Lead is committed to understanding your unique skills and challenges, helping you maximise your potential and identify growth opportunities to enhance your capabilities. By actively monitoring your progress, they can suggest when you deserve a pay rise or recommend areas for improvement, all aimed at fueling your success.
Reaching out anytime you need guidance. This role fosters a collaborative and supportive atmosphere rather than creating any form of hierarchy. As you transition between projects, your Development Lead remains a constant source of direction, ensuring you are supported and empowered throughout your evolving professional path.
Our commitment to ethical business practices
Unwavering commitment. Moral values. Responsible behaviour. We believe that fair competition, responsible taxation, equitable payment practices, and sustainable procurement are the foundations of a successful business. Our Culture Book serves as our Code of Conduct Policy, guiding our behaviour and reflecting our commitment to these principles. Upholding integrity and transparency at all levels of our organisation.
Respect and dignity. Honourable practices. We align our practices with internationally recognized human rights standards, including the International Bill of Human Rights and the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work, and The Modern Slavery Act. Our firm position against bribery, corruption, harassment, and sexual harassment promotes a culture of mutual respect and an inclusive environment for everyone.
Fostering a better, ethical future for all. We maintain a strict zero tolerance policy towards forced labour, slavery, human trafficking, and child labour throughout our entire value chain. This commitment is not just a policy, it’s a fundamental aspect of our corporate culture, driving us to create an environment of fairness and integrity in everything we do.
Read our culture book
Health and safety at work
Exemplary standards. Sustainable practices. The health and safety of our employees and visitors to Vega IT is our top priority. We implement measures that go beyond legal compliance by providing comprehensive fire safety training and extensive safety procedures to all team members. Our facilities are equipped with advanced cooling systems and optimal noise levels, creating a comfortable and secure environment.
Our Workplace Health and Safety Policy clearly defines the rights and responsibilities needed for a safe working environment. We continuously implement health measures and ensure all employees are informed and prepared for potential risks through regular check-ups, specialised training, and first-aid courses.
Making safety our second nature. Each employee undergoes thorough occupational health training, followed by assessments to confirm their understanding. Together, we foster a culture of safety and awareness, empowering everyone to contribute to a healthier workplace.
Safeguarding your information with integrity
Holistic approach. Essential safeguarding. Prioritising your data privacy and security is firmly grounded in our comprehensive Privacy Policy. We handle personal information - from visitors, clients, employees, to partners, with the utmost care, using it solely for essential business functions, regulatory compliance, and service enhancement..
Our proactive perspective to safeguarding personal data includes implementing rigorous procedural and organisational safeguards to prevent any accidental or unlawful breaches. We work only with trusted vendors and subcontractors, ensuring that all agreements are in place to maintain the integrity and security of your data.
Vega IT complies with key legislation, including Serbia’s Law on Personal Data Protection, the EU’s GDPR, and the UK’s Data Protection Act 2018. These regulations guide our strong commitment to data protection and reinforce your trust in us. We treat all confidential information with the highest discretion, using it solely to support our collaboration before returning or securely destroying it as requested.
Our servicesComprehensive data security that adapts to today’s digital landscape
Navigating the challenges of cyber risk with confidence. Prioritising data security, we actively manage cyber risks with cutting-edge solutions. Using top-tier tools like Bitdefender GravityZone and MMSoft Pulseway, we protect sensitive information effectively. Bitdefender’s advanced AI and machine learning secure every endpoint, while Pulseway streamlines our IT management across mobile and cloud platforms. Our hybrid Active Directory and annual penetration tests further reinforce our defence against cyber threats.
Our team is our greatest asset in the fight for data security. That’s why we’re implementing mandatory Cybersecurity Awareness training for all employees. Aligned with top compliance frameworks - including NIST SP 800-53r4, ISO 27001, and PCI-DSS - our training modules cover essential topics such as secure communication, data classification, and phishing awareness.
By empowering our workforce with this knowledge, we foster a culture of security and vigilance that protects both our clients and our infrastructure.
Environmental sustainability
Our planet. Our responsibility. Vega IT is a dependable company who is taking important steps forward in mitigating our own impacts on the environment.
Extending the usable life of our computing products. We recycle all our unused laptops and desktop equipment and donate them to hospitals, various schools, and not-for-profit organizations. Responsibility. Support. Repurpose. It’s just another way of helping the environment and giving back to our community.
Social sustainability
Our people are at the core of everything we do. We offer exciting and innovating career opportunities across our offices in New York and London, Serbia and Montenegro, the Middle East and soon South-East Asia in the forthcoming period.
Supporting our differences. Building a community. Empowered to succeed. Providing comprehensive training and development programs to all our people, we are dedicated to fostering an environment where everyone can thrive. With over 800 colleagues representing a range of nationalities, diverse cultures are not only welcomed at Vega IT, it is celebrated.
Learn moreAnd we’ve won some big awards for our work
Strength in numbers
Sasa co-founded Vega IT 16 years ago with his former university roommate Vladan. Their dream of founding an IT company has grown into the premier software company with more than 750 engineers globally. If you prefer to send an email, feel free to reach out at hello.sasa@vegaitglobal.com.
Real people. Real pros.
Book a call today.Send us your contact details and a brief outline of what you might need, and we’ll be in touch within 12 hours.